Service Team Lead - (QR)
Paytm · chennai, IN
OtherGeneralteam managementsla managementupsellingdata analysisinventory managementlocal market knowledge
The Service Team Lead will manage a team of 15-20 Service FSEs, ensuring SLA management and ticket closure for merchant issues. Responsibilities include material management, upselling, and data analysis. A strong service background in industries like DTH, broadband, or consumer electronics is essential, along with local market knowledge.