Service Team Lead (QR Sales)
Paytm · delhi, IN
OperationsGeneralteam managementsla managementupsellingdata analysisinventory managementlocal market knowledge
The Service Team Lead will manage a team of 15-20 Service FSEs, ensuring SLA management and ticket closure for merchant issues. Responsibilities include material management, upselling, and data analysis. The role requires a strong service background and knowledge of the local market.