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Service Team Lead

Paytm · lucknow, IN
OperationsGeneralteam managementservice managementdata analysisinventory managementupselling

The Service Team Lead will manage a team of 15-20 Service FSEs, ensuring SLA management and ticket closure for merchant issues. Responsibilities include material management, upselling, and data analysis. The role requires a strong service background and knowledge of the local market.

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