Customer Support Specialist-3
Mastercard · bengaluru, IN
Customer ServiceGeneralcustomer servicecall centercommunicationproblem solvingmultitaskinganalyticaldocumentation
The Customer Support Specialist will manage cancellations and monitor cancellation status for merchants, providing customer service support via various channels. The role requires strong analytical abilities, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate should be detail-oriented and capable of collaborating with cross-functional teams to enhance customer experience.