CST Associate-PML-Employee Referral
Paytm · mumbai, IN
Customer ServiceGeneralcustomer servicecommunicationproblem-solvingcrmmultitasking
We are looking for a highly motivated CST Associate for the Blend Process to handle customer interactions through voice and non-voice channels. Responsibilities include managing inbound and outbound calls, responding to queries via email and chat, and ensuring customer satisfaction. The role requires excellent communication skills and the ability to work in a fast-paced environment with rotational shifts.