IT Technology Services Specialist : EOS Operations Specialist - SMG
SAP · bengaluru, IN
TechITsapcloudproject-managementbasissystem-performanceroot-cause-analysisservice-deliveryautomationcustomer-service
The Enhanced Operations Service Specialist is responsible for optimizing strategic customers' investments in SAP Enterprise Cloud Services. Key responsibilities include ensuring quality service delivery, managing escalations, conducting root cause analysis, and driving continuous improvement initiatives. The role requires hands-on experience in SAP technologies and strong project management skills.