Senior Software Engineer
• Firstsource SolutionsWe are looking for a talented Software Engineer with 4-6 years of experience in the MERN stack (MongoDB, Express.js, React.js, Node.js). The role involves developing and maintaining applications, collaborating with cross-functional teams, and optimizing existing applications for performance and scalability.
Manager - Technology
• Firstsource SolutionsThe Manager - Technology will lead the design, development, and deployment of large-scale software applications using Python Django and React.js. This role involves mentoring a team of developers, collaborating with stakeholders, and ensuring high-quality software solutions. Familiarity with AI/ML frameworks and cloud technologies is advantageous.
Associate / Sr Associate - Query Management
• Firstsource SolutionsThe Customer Service Associate is responsible for delivering exceptional customer service by handling inquiries, resolving issues, and providing support through various communication channels. This role requires effective communication, empathy, and problem-solving skills to ensure client satisfaction and maintain positive relationships. The associate will also collaborate with internal teams and adhere to service level agreements.
Associate Director - Technology
• Firstsource SolutionsThe Associate Director – Technology will oversee the development, maintenance, and optimization of software applications. This role involves end-to-end ownership of large-scale projects and requires strong expertise in project management, technical acumen, and team leadership. Proficiency in Python Django, React.js, and cloud platforms like AWS is essential.
Senior Consultant - Software
• Firstsource SolutionsWe are seeking an experienced Senior IAM Engineer to design, implement, and manage Identity and Access Management solutions. The role involves working with IAM technologies like OAuth, OIDC, SAML, and Okta, ensuring secure access management across enterprise applications. Candidates should have expertise in cloud IAM, API integrations, and software development.
Senior Consultant - Assessment Developer
• Firstsource SolutionsThe Senior Consultant - Assessment Developer plans, develops, and evaluates tests and testing programs aligned with subject-area standards. This role involves item writing, review, test assembly, and leading discussions with clients. The consultant also provides guidance to less experienced specialists and manages test development activities.
Senior Consultant
• Firstsource SolutionsAs a Senior Consultant in the BFSI practice, you will lead workstreams on projects like digital lending platforms and risk-framework implementation. Responsibilities include overseeing modules in credit underwriting, supporting compliance advisory, and facilitating client workshops. You will also co-create digital solutions and mentor junior consultants.
Manager - Technology
• Firstsource SolutionsThe Manager - Technology will oversee the development, maintenance, and optimization of software applications using the MERN stack. This role requires strong leadership skills to mentor a team of developers and a deep understanding of both front-end and back-end technologies. The candidate should have experience in Node.js, React.js, and cloud deployment, along with excellent communication skills.
Lead Consultant - Full Stack Java Developer
• Firstsource SolutionsThe Lead Applications Software Developer provides technical leadership to software development teams, manages business analysis, and oversees software development for clients. Responsibilities include leading development groups, formulating system objectives, and mentoring developers. The role requires expertise in Java, JavaScript, Node.js, AWS, and CI/CD pipelines.
Executive - Assessment Specialist
• Firstsource SolutionsThe Executive - Assessment Specialist plans, develops, and evaluates tests and testing programs aligned with subject-area standards. Responsibilities include item writing, test assembly, and managing scoring activities. The role requires strong content knowledge and project management skills, along with collaboration with clients and stakeholders.
Associate / Sr Associate - Query Management - iRefer
• Firstsource SolutionsThe role involves responding to customer queries via chats, phone calls, and emails, providing support and resolution for existing and new inquiries. The agent will enhance customer experience by delivering fast, friendly, and effective service with accurate solutions. Both freshers and experienced candidates are eligible, with specific qualifications required for certain roles.
Associate / Sr Associate - Query Management
• Firstsource SolutionsThe Associate/Sr Associate in Query Management responds to customer queries and provides resolution, support, and assistance regarding services. The role involves handling calls/chats, selling company services, and ensuring customer satisfaction through effective communication and problem-solving.
Associate - Editor
• Firstsource SolutionsThe Associate - Editor is responsible for proofreading, copyediting, and fact-checking test-related materials. This role requires advanced knowledge of grammar and language skills, as well as the ability to apply test program specifications and style guides. The editor will utilize specialized test creation software and ensure that all materials meet quality standards and deadlines.
Senior Manager - Corporate Communication
• Firstsource SolutionsThe Senior Manager will lead social media strategies, manage online reputation, and execute communications campaigns. This role requires extensive experience in branding and communications for a global organization, with a focus on stakeholder engagement and content development across various platforms. The candidate should be tech-savvy and comfortable working in a flexible environment.
Manager - Technology
• Firstsource SolutionsThe Senior Manager – Technology will oversee the implementation of contact center solutions and develop Generative AI technologies. The role requires strong proficiency in Python, experience with contact center applications, and knowledge of machine learning frameworks. The candidate will lead a team, manage projects, and ensure compliance with software development best practices.
Manager (Software)
• Firstsource SolutionsFirstsource Solutions is seeking a Manager (Software) with expertise in PICK Basic and MultiValue databases. The role involves managing and optimizing legacy applications, customizing the CUBS system, and ensuring data integrity. Strong project management and collaboration skills are essential for effective communication with stakeholders and managing multiple projects.
Associate / Sr Associate - Mortgage
• Firstsource SolutionsThe Associate / Sr Associate - Mortgage is responsible for performing Quality Checks on the Origination Underwriting process. This role involves assessing documentation related to Credit, Capacity, Capital, and Collateral to determine loan eligibility. Candidates should have a fundamental understanding of the Loan Origination Cycle and effective communication skills.
Assistant Manager - Technology
• Firstsource SolutionsThe Assistant Manager - Technology will oversee the development, maintenance, and optimization of software applications using the MERN stack. This role involves leading a team of developers, providing technical guidance, and ensuring high-quality software solutions. Candidates should have strong proficiency in Node.js, React.js, and cloud technologies.
CSA
• Firstsource SolutionsThe role involves customer service responsibilities, assisting clients with their inquiries and providing solutions. Candidates should possess strong communication skills and a customer-oriented mindset.
Associate Director - Solution Architect
• Firstsource SolutionsThe Associate Director - Solution Architect will be responsible for leading solution design and architecture for various projects. This role requires collaboration with cross-functional teams to ensure alignment with business objectives and technical feasibility.