Customer Care Leader
Barclays · pune, IN
OtherGeneralcustomer serviceteam managementperformance managementrisk managementoperational excellenceclient relations
As a Customer Care Leader at Barclays, you will lead a team to deliver excellent customer outcomes and manage day-to-day operations. Your role involves ensuring adherence to performance standards, addressing client queries, and fostering a culture of resolution and customer advocacy. You will also be responsible for operational performance and compliance with risk frameworks.