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Customer Care Leader

Barclays · pune, IN
OtherGeneralcustomer serviceteam managementperformance managementrisk managementoperational excellenceclient relations

As a Customer Care Leader at Barclays, you will lead a team to deliver excellent customer outcomes and manage day-to-day operations. Your role involves ensuring adherence to performance standards, addressing client queries, and fostering a culture of resolution and customer advocacy. You will also be responsible for operational performance and compliance with risk frameworks.

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