Assistant Manager VCIP Support
HSBC · mumbai, IN
OtherBanking/Financecustomer servicecompliancekycvideo callscommunicationproblem solving
The Assistant Manager VCIP Support will handle customer contacts in a contact center environment, focusing on the Video Customer Identification Process (VCIP). The role involves providing high-quality service, ensuring compliance, and achieving key performance indicators. Candidates should be proficient in required languages and able to work in a fast-paced environment.