Senior Incident Manager, Service Operations
Standard Chartered Bank · chennai, IN
OtherBanking/Financemajor incident managementbusiness communicationproblem managementchange managementrisk managementconflict resolution
The Senior Incident Manager will lead and direct activities during major incidents, ensuring swift restoration of services. Responsibilities include facilitating technical troubleshooting, collaborating with technical teams, and maintaining communication with stakeholders. The role requires strong problem management, risk management, and conflict resolution skills.