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Service Delivery Officer-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank · surat, IN
OtherBanking/Financecustomer servicemicrosoft excelbanking normsrelationship management

The Service Delivery Officer will handle personalized service requests from customers and generate timely business MIS. The role requires ensuring compliance with audit and regulatory requirements while managing customer complaints and coordinating with investment desks for account openings.