Senior Analyst
EXL Service · gurugram, IN
OtherBanking/Financedata analysissqlexcelpower bitableaupythoncustomer experience
We are seeking a highly analytical and detail-oriented Senior Analyst to join our team for the Complaints Data Analysis and Resolution project. The ideal candidate will analyze customer complaints data, identify root causes, and drive actionable insights to improve customer experience and operational efficiency. Responsibilities include developing dashboards, collaborating with cross-functional teams, and presenting findings to senior stakeholders.