Deputy Manager - Branch Operations
Tata AIG General Insurance · gurugram, IN
OperationsGeneralstakeholder-managementprocess-improvementaudit-complianceresource-utilizationquality-assurance
The Deputy Manager - Branch Operations is responsible for ensuring TAT is achieved as per agreed SLA and maintaining 99% quality and FTR across all lines of business. The role involves managing internal and external stakeholders, ensuring smooth transactions, and identifying process gaps for improvement. Compliance with audit standards is also a key responsibility.