Lead Service Designer
BNY Mellon · mumbai, IN
OtherBanking/Financeuser-centered-designjourney-mappingfigmamirodesign-systemsprototypingmentorshipcollaboration
The Lead Service Designer will optimize servicing processes by applying user-centered design principles. Responsibilities include journey mapping, cross-functional collaboration, and creating high-fidelity prototypes using tools like Figma and Miro. The role also involves mentoring junior designers and contributing to a global design system.