Workforce Management Analyst
Barclays · noida, India
workforce managementdata analysisrisk managementschedulingcustomer servicekpi reportingstakeholder managementamlcddboth
Job Description
As a Workforce Management Analyst, you will optimize staffing levels, forecasts, scheduling, and workforce allocation through data analysis. You will manage real-time performance, operational coordination, and resource optimization to enhance customer experience. The role involves collaboration with various teams to implement workforce management strategies and improve operational efficiency.
Qualifications
Any AML stream related experience, preferably CDD (Client Onboarding). Proficiency in spoken and written English is a must.
Skills Required
- workforce management
- data analysis
- risk management
- scheduling
- customer service
- kpi reporting
- stakeholder management
- aml
- cdd
Location
City: noida · Country: India