CX Squad Senior Manager
Barclays · mumbai, India
agiledata analyticscustomer experienceleadershipaisix sigmaproduct managementexperienced
Job Description
As a CX Squad Senior Manager at Barclays, you will lead agile squads to enhance customer journeys and deliver operational improvements. Your role involves collaborating across teams to implement change interventions and leveraging technology and AI for insights. You will manage product strategies and ensure compliance while monitoring performance metrics.
Qualifications
Experience in driving strategic change and delivering complex initiatives end-to-end. Leadership experience and team development skills are essential.
Skills Required
- agile
- data analytics
- customer experience
- leadership
- ai
- six sigma
- product management
Location
City: mumbai · Country: India