Lead, Helpdesk
Barclays · chennai, India
hr policiesservice deliverystakeholder managementworkdayservicenowteam leadershipdata privacyemployee experienceexperienced
Job Description
As a Lead, Helpdesk, you will provide expertise on employment legislation and compliance procedures. You will manage the HR Helpdesk team, ensuring high-quality service delivery and adherence to SLAs. The role involves guiding advisors, handling escalations, and collaborating with various HR functions to enhance service delivery and employee experience.
Qualifications
Bachelor’s degree
Skills Required
- hr policies
- service delivery
- stakeholder management
- workday
- servicenow
- team leadership
- data privacy
- employee experience
Location
City: chennai · Country: India