Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
customer servicecommunicationcall centercross sellingproblem solvingexperienced
Job Description
The role involves attending inbound calls from high net worth clients and processing their queries to ensure customer satisfaction. Responsibilities include identifying cross-selling opportunities, maintaining quality communication, and adhering to service benchmarks. Candidates should possess excellent communication skills and be flexible to work in a 24/7 environment.
Qualifications
Graduate, preferably with 1-2 years in customer service
Skills Required
- customer service
- communication
- call center
- cross selling
- problem solving
Location
City: thane · Country: India