Senior Associate, Client Service Data Insights & Analytics
BNY Mellon · mumbai, India
crmtraininguser supportmicrosoft dynamicssharepointcommunicationanalyticsexperienced
Job Description
The Senior Associate will support the Enterprise CRM user base focusing on user onboarding, support, and training. Responsibilities include conducting user meetings, developing training modules, and maintaining documentation. Strong communication skills and proficiency in MS Office are essential.
Qualifications
Bachelor's degree in business or a related discipline, or equivalent work experience required. 2-5 years of experience developing training materials and supporting users working on Customer Relationship Management (CRM) systems or similar technology.
Skills Required
- crm
- training
- user support
- microsoft dynamics
- sharepoint
- communication
- analytics
Location
City: mumbai · Country: India