Phone Banking Officer
Axis Bank · chennai, India
customer servicecommunicationbankingsalesproblem solvingexperienced
Job Description
The Phone Banking Officer role involves resolving customer queries and complaints efficiently while ensuring high customer satisfaction. Responsibilities include cross-selling and upselling financial products, adhering to service guidelines, and maintaining process efficiency. Candidates should possess excellent communication skills and a service-oriented mindset.
Qualifications
Graduate or Post graduate from a recognized institution with 2-5 years of relevant experience.
Skills Required
- customer service
- communication
- banking
- sales
- problem solving
Location
City: chennai · Country: India