Process Lead (Spanish), Alexa Shopping Operations
Amazon · chennai, India
process managementstakeholder communicationdata analysisaillmspanishenglishprocess improvementboth
Job Description
The Process Lead will manage operational escalations and drive data-oriented analysis to improve processes within Alexa Shopping Operations. Responsibilities include stakeholder communication, identifying process gaps, and collaborating with teams to enhance customer experience through AI and LLMs. The role requires a strong understanding of Amazon's business values and the ability to meet deadlines in a fast-paced environment.
Qualifications
Bachelor's degree or equivalent, or 3+ years of work experience; Excellent level of English and Spanish, C1 level or above.
Skills Required
- process management
- stakeholder communication
- data analysis
- ai
- llm
- spanish
- english
- process improvement
Location
City: chennai · Country: India