Customer Success Manager (Legal AI Solutions)
Thomson Reuters · bengaluru, India
customer successlegal technologyai solutionsrelationship managementconsultingchange managementadoption strategiesexperienced
Job Description
The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies, and drive successful adoption of Thomson Reuters' legal AI solutions. This role involves building strategic relationships, creating customer success plans, and enhancing customer satisfaction through proactive engagement.
Qualifications
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role.
Skills Required
- customer success
- legal technology
- ai solutions
- relationship management
- consulting
- change management
- adoption strategies
Location
City: bengaluru · Country: India