Customer Success Manager (Legal AI Solutions)
Thomson Reuters · bengaluru, India
customer-successlegal-techai-solutionsrelationship-buildingconsultingchange-managementexperienced
Job Description
The Customer Success Manager will engage with customers to understand their business goals and drive successful adoption of Thomson Reuters' legal AI solutions. Responsibilities include building strategic relationships, creating customer success plans, and enhancing customer satisfaction. The role requires strong interpersonal skills and a proactive approach to problem-solving.
Qualifications
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role.
Skills Required
- customer-success
- legal-tech
- ai-solutions
- relationship-building
- consulting
- change-management
Location
City: bengaluru · Country: India