Customer Success Jr Analyst
Thomson Reuters · são paulo, Brazil
customer successdata analysiscommunicationteamworkproblem solvingexcelfresher
Job Description
As a Customer Success Jr Analyst, you will analyze customer journeys to identify improvement opportunities and collaborate with sales, marketing, and product development teams to enhance customer experience. You will collect and analyze customer feedback to develop strategies for increasing customer satisfaction and brand loyalty.
Qualifications
Bachelor's degree completed or in progress. Knowledge of Customer Success metrics and practices.
Skills Required
- customer success
- data analysis
- communication
- teamwork
- problem solving
- excel
Location
City: são paulo · Country: Brazil