Senior Business Analyst
Thomson Reuters · bengaluru, India
business analysisagilecustomer experiencedocumentationcross-functional collaborationdata analysisexperienced
Job Description
The Senior Business Analyst will enhance customer retention and streamline digital workflows within the Retention group. Responsibilities include leading discovery efforts, creating detailed documentation, and collaborating with cross-functional teams to improve customer experiences. The role requires strong analytical skills and the ability to translate complex business problems into structured requirements.
Qualifications
Bachelor's degree in Business, Technology, Engineering, or a related field. At least 5 years of experience as a Business Analyst or Product Analyst within technology or digital product environments.
Skills Required
- business analysis
- agile
- customer experience
- documentation
- cross-functional collaboration
- data analysis
Location
City: bengaluru · Country: India