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Customer Success Manager

Thomson Reuters · delhi, India
customer-successb2b-saasaccount-managementsalesforcetechnical-supportdata-analysisrelationship-managementexperienced

Job Description

As a Customer Success Manager, you will drive adoption and value realization for clients, ensuring they maximize the business value of the Imagen platform. This role involves monitoring customer health scores, conducting training sessions, and identifying expansion opportunities. Strong relationship management and technical acumen are essential for success.

Qualifications

3-5 years of experience in Customer Success, Account Management, or related client-facing roles in B2B SaaS or technology.

Skills Required

  • customer-success
  • b2b-saas
  • account-management
  • salesforce
  • technical-support
  • data-analysis
  • relationship-management

Location

City: delhi · Country: India