The Senior Associate will work closely with Sales, Product, Regulatory, Risk, Compliance, and Legal teams to enhance client relationships. Responsibilities include addressing operational and technical issues, monitoring client inquiries, and participating in initiatives to improve client experience. A strong understanding of liquidity products and project management experience is preferred.
Senior Associate, Shareholder Services
• BNY MellonThe Senior Associate in Shareholder Services will manage client queries, oversee risk management, and support offshore processing teams. Responsibilities include managing fund launches, client escalations, and ensuring compliance with service level agreements. The role requires strong teamwork and initiative.
Leads a small team responsible for application support, including maintenance, integration, and implementation of software applications. Works with technology teams and customers to meet expectations and manages resources effectively. Focuses on continuous process improvements and trains staff in technical tools and applications.